General Queries
1. What services does Zoom Travel & Money offer?
We provide a range of travel services, including flight ticket booking, hotel accommodation, tour packages, passport and visa assistance, and forex services.
2. Where is your office located?
Our office is located at:
No. 25, 1st Floor, Park Centre,
Venkatanarayana Road, Near Natesan Park,
T. Nagar, Chennai – 600017.
3. What are your office hours?
Our office is open Monday to Saturday from 9:00 AM to 7:00 PM.
Tour Packages
4. Can I customize my holiday package?
Yes! We offer tailored holiday packages to suit your preferences, budget, and travel dates.
5. What destinations do you cover?
Our tour packages include popular destinations like Thailand, UAE, Singapore, Malaysia, Sri Lanka, Himachal, Kerala, Kullu-Manali, and more.
Passport & Visa Assistance
6. Do you help with visa processing?
Yes, we provide hassle-free visa assistance for a wide range of countries. Contact us with your requirements for detailed guidance.
7. What documents are required for visa processing?
The required documents vary by country. Common documents include a valid passport, photographs, visa application forms, and proof of travel and financial status.
Forex Services
8. Can I exchange foreign currency at your office?
Yes, we provide reliable forex services with competitive exchange rates.
9. What currencies do you handle?
We deal with all major currencies. Contact us to confirm availability and rates.
Flight & Hotel Bookings
10. Can you help with last-minute flight or hotel bookings?
Yes, we assist with last-minute bookings based on availability.
11. Are your hotel bookings refundable?
Refund policies vary by hotel. We will inform you of the cancellation and refund terms at the time of booking.
Support
12. How can I reach you for support?
You can call us at 9500133144 or email us at Sales@zoomholidays.in for any assistance.
13. What payment methods do you accept?
We accept cash, credit/debit cards, and online transfers.
If you have any other questions, feel free to reach out to us. We’re here to make your travel experience smooth and hassle-free!